Frequently Asked Questions
Everything you need to know about your Dasher MY experience.
Are all products sold on Dasher MY authentic?
Yes, we guarantee that all our products are 100% authentic and sourced directly from official manufacturers and authorized distributors.
How long does shipping take within Malaysia?
Standard delivery typically takes 1-3 working days for West Malaysia and 3-7 working days for East Malaysia, depending on your location and courier availability.
What is the warranty policy for electronic gadgets?
Most of our electronic products come with a 1-year local supplier warranty. Specific warranty periods are listed on each individual product page.
Can I return a product if I change my mind?
We accept returns within 7 days of receipt, provided the item is in its original, unopened packaging with all seals intact. Personal care electronics are excluded for hygiene reasons.
What payment methods do you accept?
We accept various payment methods including major credit/debit cards, FPX online banking, and popular e-wallets like GrabPay, Touch 'n Go, and ShopeePay.
How do I track my order status?
Once your order is shipped, you will receive an email and SMS notification containing a tracking number and a link to the courier's tracking portal.